Predictive Dialer Admin Portal
The Admin Portal is where you as the admin can do a lot of your magic.
From here, you can create custom dispositions and set up custom database fields for you agents to see when they are on calls with your customers.
Manage your Do Not Call list, and if you have an inbound number associated with you dialer, you can determine from here, what compaign(s) you want it to ring to.
Agents Script Set Up.
Set up your agents scripts from the Admin Portal, and determine what scripts they use and when. This way, when you are running a promotion, you can decide what your agents say and on what campaigns they say it on.
Easy Password Management
From the Admin Portal, you can change the user name and passwords to your account and all of the agent’s accounts, should you ever need to.
You can even change how they connect to the dialer, either from a USB headset, a dial in number or even a Google Talk account. No longer do you need to call a support number to change these things, it is all in your hands now. After all, you’re the administrator.
Hosted Dialer wants to give you the chance to experience our call center solution absolutely Free. Take this opportunity and sign up for a FREE account! You’ll see for yourself what your business has been missing.
Set up your call center in hours, not weeks.
Unlimited CallsUnlimited calls to the U.S. and Canada
No Software
Setup call center without any software
No Hardware
Use your existing phone lines or a computer headset
Easy to Use
Easy to use interface call center platform
MobilityWork from anywhere
